Recently, one of the providers of a CRM platform that we sell issued an update to their terms of service. Here's what it said: You agree that (the software company ...

Q4 Inc., the leading provider of AI-driven IR Ops software, today unveiled new AI-native CRM capabilities within its investor ...

Yes, a CRM will tell you a particular product demo was delivered. But does it offer clarity into how the demo was received from the customer’s point of view? The answer lies in emotional intelligence ...

Clean, reliable CRM data is the foundation for accurate sales forecasting and smarter business decisions. From setting strong data governance rules to aligning teams on consistent processes, ...

Event marketing is undergoing a structural shift toward unified, permission-based data capture integrated directly with CRM systems. New playbooks emphasize real-time syncing from onsite tools like ...

In my last column, I discussed how organizations are realizing the value of using CRM data across the enterprise. I gave a few examples of some interesting use cases, but many of you asked for a ...

Nutshell reports that while email marketing yields high ROI, most teams fail to effectively measure its revenue impact. A ...

In this episode of eSpeaks, Jennifer Margles, Director of Product Management at BMC Software, discusses the transition from traditional job scheduling to the era of the autonomous enterprise. eSpeaks’ ...

Technology leader Paiman Allage is a C-level executive at Aries TCO with 20+ years of successfully delivering intelligent solutions. Customer relationship management (CRM) tools are among the most ...

Optimizing your CRM data requires making sure your data is crucial, correct, and consistent — or what I like to call, “the three C’s.” Unfortunately, far too many companies have data that’s neither ...

Pipedrive, an easy and intelligent CRM for small and medium-sized businesses (SMBs), has launched a Sydney-based data centre, tackling the "distance tax" that has traditionally slowed down software ...

Want smarter insights in your inbox? Sign up for our weekly newsletters to get only what matters to enterprise AI, data, and security leaders. Subscribe Now According to a new report from Validity, 76 ...