Originally called the NetworkStreaming SupportDesk, the company earlier this year rebranded its appliance as well as itself under the Bomgar name. Regardless of its moniker, the Bomgar Box is ...

Buying for the first time? Know what your options are. Considering replacing what you have? You might just save 25% or more on licensing costs. Here's what to look for and 12 leading remote support ...

Gaining remote access to a computer used to be a complex and lengthy process involving expensive software and a high probability of failure. It was unwieldy for remote support and unsustainable for ...

Anyone in need of a complete remote desktop software solution should check out TeamViewer. It is especially suited to medium and large businesses, with the added bonus of excellent security features ...

Microsoft fixed a Windows 11 Remote Desktop bug that made RDP security warnings unreadable on some multi-monitor setups.

BeyondTrust warned customers to patch a critical security flaw in its Remote Support (RS) and Privileged Remote Access (PRA) software that could allow unauthenticated attackers to execute arbitrary ...

Family support technicians the world over gave a cheer about 18 months ago when Google released Remote Desktop, a free remote-access Chrome extension that let you support PCs from afar. While Google’s ...