Voice over Internet protocol and public branch exchange systems -- VoIP and PBX, respectively -- are two ways of achieving the same end goal: to make and receive phone calls. Traditional PBX systems ...

Kelly Main is a Marketing Editor and Writer specializing in digital marketing, online advertising and web design and development. Before joining the team, she was a Content Producer at Fit Small ...

Even for most microbusinesses, a single phone line isn’t enough. You may need to answer customer inquiries, provide direct extensions for all employees and handle other unique needs. To handle each of ...

Connection Telecom, the leading cloud-based PBX/call centre provider, has acquired FatBudgie, itself a cloud PBX provider for business and a market leader in the SME/SOHO segment. Sacha Matulovich, ...

A cloud PBX, also known as hosted PBX, offer many benefits over an on-premise system, like lower costs, more flexibility, and powerful analytics. Unlike an on-premise PBX system, a cloud PBX runs over ...