We use LogMeInRescue for desktop support for all remote users which is about 250. We've tried other tools including TeamViewer but I was happy with the Rescue product and so I choose it for our help ...

“There is a shift in IT support as a result of workshifting,” said Brian deHaaff, Senior Product Line Director for Citrix GoToAssist, during a briefing with CMSWire. “There is a distribution of ...

Nothing is better to a support technician than being able to provide quality help to clients while eliminating the need for travel — be it across the building or across town. The better remote support ...

Citrix Online's GoToAssist Express is a remote-support service tailored to small businesses and IT consultants that want to provide technical support to remote workers. The service is easy to set up, ...

SANTA BARBARA, USA: Resolving the always challenging yet inescapable computer tech-support issues just got faster, easier and more affordable with the breakout new ‘day pass’ feature of GoToAssist ...