Some users have reported that when they attempt to open a Word document, it fails to open. Instead, they see a Word cannot open the existing file (Normal.dotm) error ...
Check your internet connection Restart the OneDrive app Sign out and Sign in again Clear cache and cookies of the OneDrive app Uninstall and reinstall the OneDrive app Before you proceed, we suggest ...
4. OneDrive isn’t Syncing Specific Files OneDrive may not be syncing a file because it’s open and in use by another application. The fix for this is simple: Just close the file in question and give ...
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